Privacy Policy
Effective May 17, 2026.
This Privacy Policy explains how Nina's collects, uses, stores, discloses, and protects your personal information when you browse and purchase dresses in cute, pure, elegant, sexy, or innocent styles on our official website. This policy applies to all visitors, users, and customers of our platform. By visiting our website and placing an order, you fully agree to the terms of this Privacy Policy.
🎀Types of Information We Collect
🌸We only collect necessary personal information to support order processing, service delivery, and customer experience optimization. The information collected is divided into personally identifiable information and automatically collected technical data:
- Personally Identifiable Information: Name, contact number, email address, shipping and billing address, payment-related verification information, and order records.
- Automatically Collected Technical Information: Device type, browser version, IP address, website access time, page browsing history, operation trajectory, and other anonymized usage data.
- Interaction Information: Customer inquiry records, feedback information, product reviews, and other content you actively submit to us.
🎀Sources of Personal Information
🌸All personal data we collect comes from legal and compliant channels, primarily including the following:
- Information you voluntarily provide: Information you fill in when registering your account, placing orders, contacting customer service, and leaving messages.
- Automatically collected by the system: Technical data automatically collected by our website system and cookies during your browsing and access.
- Authorized third-party channels: Legally shared information by our officially partnered payment and logistics service providers to complete order delivery and payment verification.
🎀How We Use Your Personal Information
🌸We will only use your personal information for the following legal purposes and will not exceed the authorized scope:
- Processing, confirming, shipping, and following up on your clothing orders, including verifying order information, arranging logistics, and resolving order exceptions.
- Responding to your customer service inquiries and after-sales return/exchange requests, and providing professional shopping support.
- Optimizing product styles (cute, elegant, sexy, and innocent dresses), website functionality, and user shopping experience.
- Sending you order updates, logistics notifications, and necessary service reminders with your consent.
- To mitigate transaction risks, ensure payment security, and maintain the normal operation of the website.
🎀How We Disclose Personal Information
🌸We promise not to sell, exchange, or rent your personal information to unrelated third parties. We will only disclose your data under the following authorized circumstances:
- Service cooperation requirements: Disclosing necessary information to authorized logistics providers (such as UPS) and payment channel providers to complete order delivery and fund settlement.
- Legal compliance requirements: Disclosing user information as required by law, court orders, or official regulatory requirements.
- Business transfer: In the event of a business merger, acquisition, or asset transfer, user data may be transferred as a business asset, but will still be protected by the privacy agreement.
🎀Data Security and Data Retention
Data Security: We employ industry-standard encryption technology and secure server storage to protect your personal data from unauthorized access, disclosure, alteration, and loss. We have established a sound internal management mechanism to strictly limit employee access to user information.
Data Retention: We retain your personal information only for the period necessary to fulfill the service objectives. Typically, order and user data will be retained for 3 years after order completion. Upon the expiration of the retention period, we will completely delete or anonymize your data in accordance with applicable regulations. If legal, tax, and accounting regulations require a longer retention period, we will comply with the statutory period.
🎀Third-Party Links
Our website may contain links to third-party platforms, including payment pages, logistics tracking websites, and social media pages. These third-party websites have independent privacy policies and data management systems. We are not responsible for the data security and content rules of third-party platforms. Your browsing and use of third-party links should comply with the respective platform's privacy policy.
🎀Your Rights
🌸As a user, you have the following legal rights regarding your personal information:
- Right of Access: You can request to access your stored personal data.
- Right of Correction: You can correct inaccurate or incomplete personal information at any time.
- Right of Erasure: You can request the deletion of your personal data when it is no longer used for service purposes.
- Right to Withdraw Consent: You can withdraw your previous authorization to us to collect and use your information at any time.
- Right to Complain: You can contact us or relevant regulatory agencies to report data privacy issues.
🎀Children's Privacy
Our website and apparel products are intended for adult customers. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and discover that your child has provided personal information to our platform without authorization, please contact us immediately. We will immediately delete the relevant data and terminate the relevant services.
🎀Cookie Policy
Our website uses cookies and similar tracking technologies to optimize the browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your browsing preferences, optimize page display, and improve service efficiency.
You can disable cookies at any time through your browser settings. Disabling cookies will not affect your basic browsing experience, but may result in some personalized services being unavailable. We will only use cookies within the scope permitted by law and with user authorization.
🎀Changes to the Privacy Policy
We reserve the right to update and revise this Privacy Policy from time to time in accordance with business adjustments and changes in laws and regulations. After the policy is updated, we will publish the latest version on our official website and update the effective date. The revised policy will take effect immediately upon publication. Your continued use of our website and services indicates your acceptance of the latest Privacy Policy terms.
🎀Contact Us
🌸If you have any questions, disputes, or applications regarding this Privacy Policy and the protection of your personal data, please contact our official customer service team during working hours:
Store Name:Â Nina's
Address: 2200 Eastridge Loop #2062, San Jose, CA 95122，USA
Phone Number:Â +14085286462
Email:Â info@ninasses.com
Business Hours (Pacific Standard Time GMT-08:00)
Monday to Sunday: 11:00 – 18:00
Customer Service Response Time:Â On weekdays, we will respond to all customer messages, emails, and inquiries within 24 hours.